Please carefully read the Terms and Conditions before using any of the services provided by Priyo Tickets. By using any materials, information, products, or services of Priyo Tickets, you agree to these Terms and Conditions.
Priyo Tickets reserves the right to change or modify these Terms and Conditions at any time, without prior notice. Your continued use of the website and its services means you have accepted the modified Terms and Conditions. Please review this page periodically to stay updated.
General Disclaimer
Priyo tickets does not own any travel products. We act only as an intermediary connecting travelers with travel service providers such as airlines, hotels, tour operators, and others.
The accuracy and completeness of inventory-related information (flight schedules, hotel details, package inclusions, etc.) remain the responsibility of the respective providers. Market changes or unforeseen circumstances may cause displayed information to become outdated or inaccurate.
If an issue arises during booking or travel, Priyo Tickets will act as a point of contact and make reasonable efforts to assist customers. However, all bookings remain subject to the policies of the travel providers.
Booking Terms
All bookings made through our website or platform are directly with the listed travel provider.
By booking, travelers agree to the specific terms and conditions of the providers (airlines, hotels, tour operators, etc.).
In case of disputes, Priyo Tickets will assist customers but must follow the provider’s policies.
Prices and offers are subject to change and availability.
Promotion Terms
From time to time,priyo tickets may issue promotional codes or discounts.
We reserve the right to modify, withdraw, or replace promotions at any time without notice.
In the case of disputes, the decision of priyo tickets will be final and binding.
By registering on our platform, customers may receive promotional communications, unless they opt out.
Payment Terms
By making a payment through our site, you consent to the use of your personal information for verification and fraud prevention.
Your details may be shared with third-party payment gateways for transaction validation.
Convenience charges may apply and may vary by payment method.
Priyo tickets does not store sensitive payment details beyond what is necessary for processing.
Cancellation & Refund Policy
Priyo tickets will follow supplier's (Airlines/ Properties/ Bus/ Tour operator etc.) policy for cancellation/ re-issue.
For flight/ hotel/ tour,priyo tickets will not charge any additional service fee.
In case of refund/ re-issue, customer must confirm priyo tickets 48 hours prior to travel date.
For hotel/ flight/ tour, the refunded amount may reflect in your account within 25 to 30 working days depending on your payment method.
For any kind of refund, convenience charge is non-refundable.
For EMI method, EMI charge will be deducted which will be calculated on payable amount.
For Pay in Cash, the refund amount will be sent to your preferred channel.
*In case of national emergency/ lockdown/ political unrest/ natural disaster etc., standard refund policy may not be applicable.
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